Terms & Conditions

Shipping Policy

All items indicated to be in stock are shipped within 48 hours.

A confirmation email is sent once the item leaves our warehouse. This email will not only confirm that the item has left our warehouse, but will also provide the USPS or UPS tracking number for your item along with an estimated delivery date (according to USPS or UPS, and based on the shipping method you selected).

IMPORTANT: As inventory fluctuates hourly, an item indicated as “in stock” when you place your order may, in fact, be out of stock. In this event, we make every effort to contact you by email immediately to notify you that your order will be placed on backorder. The email will also provide you with information on how to cancel the order if you would prefer not to wait for the item to be in stock again.


Privacy Policy

Effective 1/1/23

Our Commitment To Privacy 

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. 

The Information We Collect: 

This notice applies to all information collected or submitted on the Laura Elizabeth website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: 

Email address 
Phone number 
Fax number 
Credit/Debit Card Information (etc.) 

The Way We Use Information: 

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. 

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. 

You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. 

We use non-identifying and aggregate information to better design our website and to share with third party vendors, but we do not disclose anything that could be used to identify those individuals. 

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.


Customer service is extremely important to us. If you are not 100% happy with your purchase from LauraElizabethJewelry.com we are happy exchange your jewelry for another item of equal value or within a $5 difference of the original item purchased. Please send the item you would like to exchange to the below address with a note and the name of the new item you would like. If there is more than a $5 difference please include a check.:

Laura Elizabeth
PO Box 152972
Austin, Texas 78715-2972

How To Contact Us 

Should you have other questions or concerns about these privacy policies, please simply "chat" with us using the tool you see on the right side of you screen (labeled "want to chat?") or call us at 805.669.8645 or send us an email at info@lauraelizabethjewelry.com.